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The Current State of Radiology | Ask a Pro, Ep. 2

In this episode, learn about the current state of radiology from the perspective of three industry insiders.

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This episode’s guest speakers:

Hello.

Happy Tuesday. My name is Matt Mulcahy.

I am the director of business development at ProSource.

And thank you for joining our second series, second webinar of the Ask

a Pro series covering the current state of radiology.

Today, we’re going to be speaking with three experts in the industry

to cover emerging trends and topics and see from their perspective

how they are addressing the current trends in the radiology space.

Joining us today is Dr.

Eric Schulze, and I’ll give everyone a couple of seconds to introduce them.

Go ahead, Dr. Eric.

Yeah, hi.

I’m a radiologist, practicing radiologist.

But before I started

life track medical systems, of which I’m CEO, I was a hospital

radiologist and worked at a 400 that tertiary care hospital in Texas.

And that was when I started a teleradiology company.

That actually is what brought me to build a software company,

which was because I had done

teleradiology using the tools of the day, which are still out there.

And realized it was inefficient and wasn’t going to work for

real distributed enterprise, teleradiology and just distributed

distributed radiology in in total.

So that’s what I did.

So life track CEO and radiologist.

So thanks, Eric.

Next up, we’ve got Michael Duran.

Good morning.

Michael Duran, the director of global growth for live track medical systems.

I’ve been in radiology and software for about 20 years now.

I’ve had the pleasure of working for several different companies

and working with many more so industry veteran.

And I’ve seen quite a bit in the industry.

Thanks, Michael.

And the last panelist is Leon Hart.

Good morning, everyone.

My name is Leon Hart.

I am president and CEO of Pro Source We are a managed I.T.

and security provider for small and mid-sized businesses.

I have approximately

three decades of experience and several stops along the way.

But namely for the last 15 years or so with pro source get the pleasure

of working with a lot of different vendors and a lot of different areas.

But our focus right now is really on

compliance based industries and health care being one of our largest.

So it’s pleasure to be here today and I appreciate the opportunity.

Thanks, Lee.

So today we’re going to give each panelist about 5 minutes

to cover their unique perspective in the industry and what they’re seeing

and hear from customers, vendors and partners.

First up, will have doctor shows, and he’s going to talk for about 5 minutes

here to cover his unique perspective in the space for us here.

Eric?

Yeah.

Hey, so great to be here.

Thanks to process for sponsoring this.

You know,

as I said earlier, you know, I’m a radiologist.

I did about

12 years of teleradiology in my last company.

So that company and then kind of looked at all the stuff that needed fixing

and I would have thought someone would have fixed it.

And so but since that

since the toolkits of those days, you know, are still

the ones in use today, they hadn’t been done.

So that’s why I started life track.

But the key thing for a radiologist in my experience

and working with all the people, all the all the radiologists that I’ve worked in,

teleradiology companies, including

my own, is just betas is of the essence key.

The key thing for a radiologist is to be able to log

on, no hassle, get a case done, get to the next case,

dictate the report, review the images, dictate the report and get and move on.

And the faster you can do that, the more efficiently you can do that.

And if possible, you know, add,

you know,

help along the way in terms of actually even,

you know, the diagnoses and keeping everything as integrated as possible.

That’s where you get super high efficiency, high quality workflows.

And so, you know, that’s that’s where I focused my efforts

is to try and make it so that functionally, you know, so that

the software disappears and, you know, radiologist gets to do our job right.

Look at pictures and talk about

you know, one of the other big

issues that we face as radiologists is, you know, we’re at the hospital.

It’s one or one software.

We get out from the hospital.

Even though it’s the same software, it may not have the same full workflow

because it’s sort of a slight of some sort or you have to hit it over a VPN

or something like that.

And you know, that’s too painful

for for most of us and it’s challenging for our I.T.

folks trying to support us.

And so if we can make it

as much as possible, you know, your workflow,

your work, your way and have it so that it’s your enterprise workflow

that fits your practice, then, you know, that’s what you want to be able to do.

The other thing, you know, nowadays with the huge shortage of radiologists, right

we have to use all our resources the most efficiently as we can.

Right.

And I think one of the biggest lack of

or losses of the efficiency in a radiology practice is when you have,

you know, five hospitals and a 20 person group,

you know, you only have four radiologists per hospital.

And that means that every hospital doesn’t have every subspecialist.

And I know, you know, as you know, I do mostly emergency room radiology.

If someone throws in an MSC, a small parts, you know, ankle or

or wrist MRI in the middle of a busy E.R.

shift, they might as well throw an arm grenade into my into my reading room

because it’s just going to lose me.

It’s just ungodly amounts of time.

Well, I re-remember all of the the anatomy and, you know, all the tendons

and whatnot.

Whereas if that same, you know, most small parts,

you know, wrist went to the wrist, you know, the MSC

Red Fellowship trained radiologist, they knock it out and same speed,

which I knock out a gunshot wound, you know, no problem.

Right?

So if your packs can get the right case

to the right radiologist, then you’ve totally won the game.

Right?

But what that requires is to have an enterprise workflow

that doesn’t care about where you are at those five hospitals.

It just cares about what are your specialties and how do you get those cases

in. And only the cases that you’re you’re the one to read right

and so I think the the biggest loss of efficiency is not being able to

do a distributed enterprise workflow, which is that doesn’t matter

which hospital you’re in, you can get the case that the cases that you want

and your other colleagues get the cases they want.

So it’s a triple win. Everybody wins.

So if you get the right case to the right thread,

you know, you’ve gained more efficiency than just about anything else.

And if the technology kind of disappears

because all you’re really doing is one button, get to the next case and off,

you know, then now you’re really talking serious efficiency.

So, you know, that’s I think that’s, you know, the one of our biggest focus

is to make it so that the technology disappears

both on the IT side and on the software side.

And we achieve the highest efficiency possible

by getting the cases that we’re the best at.

Right.

And then, you know, obviously times are changing pretty quickly, right?

You know, I mean, who would have thought

before COVID that all of us would be working from home, right?

Well, you know,

if you have the right

software, it really doesn’t matter if you’re down the hall from the patient

or on the other side of the world, it really doesn’t matter.

Right.

And so as much as possible, that’s that’s where we try and get things going.

And, you know, if your software can change with the times

and is, you know, can can fit just about any workflow.

Well, then we’ve really, you know, made it future proof as well.

So I think that’s that’s where I’m coming from.

And obviously,

you know, working with the right people makes it a thousand times easier.

I don’t really want to have to know what’s going on behind the scenes.

You know, I shouldn’t have to be troubleshooting,

you know, the the IP side and the router here

and, you know, Internet there and all that kind of stuff.

So that’s that’s why we think it’s really helpful to be working with groups

like Pro Source because then that stuff fades into the into the background, too.

So I think that’s that’s pretty much most of what I had to say.

You know, certainly

helping people start their own Teleradiology practices,

but also, you know, improve their efficiencies across,

you know, the clinic teams imaging center chains and hospital chains.

You know, they all suffer from the same issues of, you know, the

right radiologists getting the right case as fast as possible.

So definitely all right. Great.

Thank you, Eric.

We’re going to move on to Michael next.

He’s going to cover his perspective in the space.

Go ahead, Michael.

Sure.

I mean, so when it comes to the the operational side of this

and the implementation side,

it really is about balancing speed and security of any system.

You know, we could have a system that’s wide open.

Eric could read as fast as possible, but then we’re going to be compromising

at some point. So we need to shut that down.

So that’s really why for me, it’s important to be working with a strong I.T.

team as well.

Who has that knowledge that, OK, this is what we can do

and this is how fast we can get you to read?

You know, we’ve been

seeing a lot more elimination of virtual desktops over the years.

That was huge about five years ago.

But while that compromise of speed, so those are starting to go out the window.

We’re starting to look more at VPNs and software that can inherently handle,

you know, reading over TLC or sending images to Eric Siemens to him.

You know, with that, if systems aren’t available, he can’t work.

So we need to make sure that everything we’re doing for him, it’s ready to go.

He starts logging in the morning he has to run updates.

He has to check his speech, Mike.

He has to check, you know, 50,000 other things that compromises his speed

and what he can do.

So it’s really on the IT side, an operation side, making sure that he can

get to what he needs to do as fast as possible and stay as fast as possible.

You know, we have put a lot of things in the system to start helping

that, such as 81, one case closes, another case opens right up.

You know, sounds pretty simple, but that saves them quite a few clicks,

which makes it very happy.

You know, also when he’s reading one study, another is already downloading.

So when he goes to open it, he’s not sitting there waiting.

You know, there were times maybe a year or two ago

a radiologist saw the other two women coming.

They go get a cup of coffee.

They’re not working for the next five or 10 minutes.

You know, that’s, hey, let’s go have a smoke, you know, now,

you know, he sits down, he’s reading, he’s reading he’s reading, he’s reading.

And that’s all we want him to focus on.

So with

that, it’s also focusing on making sure that you have a solid platform.

And when you’re updating your platform, it’s ready to go the next morning.

And he’s not sitting downloading something,

waiting for an Amazon to be pushed out.

It’s instantaneous.

He doesn’t even realize the change.

In most cases,

I mean, I’ve seen some upgrades that are 18 plus hours of downtime

and then we’re spending weeks troubleshooting

because, oh, there’s issues. Something wasn’t tested.

One radiologist wasn’t told about it.

He was out for 24 hours.

You know, these are all things that are pretty simple to avoid.

And one of the things I was most impressed about live track when I started, it’s

that eat your own dogfood mentality before anything goes out to an end user.

Guess who’s been reading on it for three weeks

and he’s a radiologist, not a cute guy.

Oh, this is going to work. This is going to work.

We think this passed a smoke test.

Nope, we know it works.

We get zero complaints.

I was reading it once.

It was updated last week.

Seven sites were updated, zero downtime, zero complaints the next day.

That’s that’s

revolutionary for the industry.

Sorry.

And the last part so I want to talk about was the protected

health information, you know, making sure that we’re never losing any guy

this is a 24 seven job.

Just because the site closed for the day

does not mean we have to stop protecting it.

That’s what we’re running updates making sure we have security patches coming out,

you know facilities have closed over this people have lost their jobs.

It’s it’s a major issue.

I’m not going to mention names, but I have received migration drives

that are unencrypted,

no passwords just sent through the mail with thousands of patient records on it.

Ignore those, which is one of the reasons I really like working with I.T.

Facilities who know what they’re doing

makes us all safe, makes us sleep as best we can at night.

And one of the other features that i do want to tout this one a little bit,

there are outside groups we all know it.

Hospitals have to send images either to another reading group across state

lines, across country lines, depending on what’s going on.

Live track built in a white list anonymized way to send data,

which means no one actually leaves the country.

I could send Eric a study. Right now I’m in Bethlehem, PA.

he’s in Manila.

All he’s going to see age, sex,

any images report comes back to me.

I’ve got everything i need and nothing ever left the country.

Great.

Thanks, Michael.

You need perspective for sure.

A lot of time in the space and

some exciting things coming up.

Our last speaker today is Lee.

He’s going to touch on the technology side

and what he experiences in the radiology space over the last couple of years.

Thanks, man.

I love being on this panel because it’s

great to see experts in this field that kind of

help us really focus what we do better.

And one of the big things that we get back in, especially in the radiology

space, is we you know, 70% of our business is in health care.

And we have a lot of unique experience in the Teleradiology workspace

in particular.

But one of the biggest complaints that we see and we get out

there is just that consistency of user experience.

You know, it’s we’ve worked with a lot of different health care systems.

We’ve worked with a lot of different parts vendors.

We’ve worked with some that have met technology,

some that has technology that just doesn’t work very well.

And we have struggled with a lot of facilities

that have tried to make something work that is just known to not work very well.

So one of the big things that we pride ourselves on is

being able to take all of that experience that we have and kind of create

a really good, consistent support model and something that

that lends itself to a great user experience for our customers.

And we we support a lot of different we support large health care systems.

We support, you know, individual radiology practices

and even imaging facilities for that matter.

So we have a lot of a lot of experience across the space.

But that’s one of the number one complaints is just how can I read

consistently across all of these different systems that we read for?

So we’ve been able

to kind of turn that into a playbook, so to speak, and craft unique solutions

for all of these different entities, which is which has been exciting

and transformative for them in the same vein.

And that kind of leads into flexible reading options.

You know, not not everybody has to have a,

you know, $30,000 worth reading hardware to be able to read remotely.

You know, there’s a lot of other ways to do that.

And one of the recipes that we’ve developed over the years is, is

a way to have, you know, a way

to read mammography, anonymous, graphy images remotely

without having to have, you know, really, really high end hardware.

So there’s there’s some unique capabilities there

that we offer in the space that will be helpful.

But that’s, you know, the flexibility of reading options is one of the big things.

You know, and Dr.

Eric said it early on you know, and in the time of COVID

and the proliferation of everybody working from home, it’s really create

a unique need and a unique situation.

Radiology is are in high demand.

In short, supply. And it’s interesting.

My, my, my some of my daughter’s friends in high school

are actually wanting to go into college to learn how to be radiologists.

I mean, it’s

exciting to see the trend there because there’s such a huge need for it.

But being able to read from anywhere is the trend.

And we see that a lot.

And that’s that’s caused a need to have more flexible reading options.

So being able to read a non clinical settings is actually really,

really important.

And those are some of the big trends

that we see in the industry is is having the flexibility to do that

and having a good pack system that can actually allow that to happen.

Well, and that’s why, that’s why I like working with

with partners like life track for for things like that.

Reliable technology kind of goes without saying, you know, Dr.

Eric mentioned it, I think Michael mentioned it as well.

It’s you got to have things that just work.

And I equate this to an old phrase from an old customer of mine

from many, many years ago that his expectation

of of technology is it needs to work like a light switch.

I walk in a room, I turn on the lights and it just works.

And that’s you know, it’s cliche, but it’s so true.

It’s you know, with with the day and age of security

and all the bad things that are out there and the need to

protect this sensitive information and to do a really good job well is

you have to have things that just work and reliable technology is the key to that.

Not that’s not necessarily cutting edge technology, just reliable technology.

And that’s where, you know, our decades of experience

and specifically working in the health care

space and knowing what works and what doesn’t work

really plays a big part in a lot of the solutions we craft for our customers.

So we’re able to we’re able to help a lot of customers

upgrade into a modern age, work with newer technologies,

and they’re used to gone are the days where radiologists

have to get up at two in the morning and drive to the hospital

you know, you need to have reliable, flexible reading options,

consistent experiences and, you know, happier, happier work environment

breeds more productivity.

So there’s you can get those stat cases handled much, much faster than having to

drive across town.

So having good, reliable technology is really key.

And the last thing I’ll touch on is kind of layered security.

I can’t say it enough.

Michael did a great job with it in his presentation

about protecting things, data and transit data at rest.

You know, there’s there’s this concept called defense in depth,

and that’s really protecting all of the all the touchpoints, the data transitions

and there’s a lot of technical jargon in there.

But really suffice to say is just making sure that,

you know, information that’s sensitive is anonymized in any way possible.

Rich life practices a fantastic job of being able to do that.

Not all pack systems do that, by the way.

And we struggle to see this with a lot of practices

that use tax systems that often refer images out.

And that’s not to say there’s not a safe way to do that.

And it just in certainly transit from one system to another in a safe way.

But as soon as it leaves your environment

it’s really hard to get that back.

So protecting it as much as you can is kind of the key.

And there’s a lot of different ways to be able to do that in any type of a

of an environment, whether it’s a health care

environment, it’s a remote reading environment where you have less

control over some of the some of the aspects of how you read.

But it’s really really critically important

that you protect all of that information as much as possible.

You know, think of it this way as the information about your family

and your parents on someone else’s system, a concern to you

and if and if the answer is yes, then that’s why it’s important to us.

So being able to protect that in any way possible is

one of the biggest things we see in this in this time of cybersecurity, cyber crime,

ransomware, all of these things, these buzzwords

you hear in health care, health care systems are the biggest targets.

I mean, you don’t have to be big to be affected by it.

You know, closing up those holes, like Michael said,

you know, making sure that we anonymize data where we can

we encrypt the data that’s sitting on systems.

If we’re if we’re doing downloads and caching data, make sure that that

that information is encrypted.

If something happens when a radiologist isn’t home

and someone breaks in and steals that equipment, you need

to make sure that that information stays safe.

So being able to do that in a systematic way, protect

all that patient information as much as possible,

is really a core tenet of why we are in the compliance health care space.

So those are the big trends that we see right now in health care.

And as I mentioned, I love I love being on this panel.

I love working with providers like this that that actually understand

that experience and want to work together to improve that for all the users

out there.

Great.

Thanks, Lee.

Great

great little synopsis there.

So we’re going to move on.

There’s a couple of people that pose questions in the chat.

I’m going to consolidate these real quick and form them out here.

So I’ve got one.

How are you helping practices speed up, read turnaround times

Eric.

Do you want to speak on that one?

Yeah, I mean, I think I touched on it a little bit before,

you know, making sure that the right case gets to the right radiologists.

So workflow efficiency and routing of cases is a

is a key component to any really efficient workflow.

You know, cases come, you know, and we all know how it is, right?

You know, when it rains, it pours.

And, you know, when that happens, you have to be able to be nimble and

and set up, you know, the workflow rules or be able to grab cases and make sure

that, you know, one thing you got to make absolutely certain of is that No.

Two radiologists read the same case at the same time.

So that’s got to be able the capability of having it locked and people,

you know, see even across distributed enterprises so

we can do this with with life track, you can move things

from one server to another server, but they’re synchronized at the same time.

Even as being anonymized, which is, you know, an insane thing to be able to do.

But so you can have one case being read as an anonymous case on a digital server

but at the same time, everybody knows that it’s being read because it’s, you know,

in the status and the lock is is, you know, held so so yeah.

Being able to get the right case to the right radiologist, no two cases

being done at the same time by two different radiologists full time.

That would be, you know, and and making it fast, you know.

So so like Michael pointed out, it’s like while you’re reading a case,

the system should be downloading, you know, the next cases on your work list.

Right.

You know as a new case shows up on the worthless

it prefectures off to your workstation and off you go.

So I think that’s the those are all key things that I struggled

with in my first teleradiology company.

You know, years back in 2007.

We’re hearing a thousand cases a day.

But like it was like using stone nines and bare skins

with the current technology of the day, which actually hasn’t changed in 15 years.

I mean, nobody wakes up in the morning and says, I’m going to build a new,

you know, a new tax system, you know, except for like, well,

if nothing else actually does what you needed to do to be able

to do fast, efficient radiology and the distributed network.

Yes. What you know, you do it so.

So yeah. Yeah.

Well, thanks for taking the mantle on that.

That’s so yeah. Great.

OK, I’ve got a I’ve got another questions here.

A couple more.

What types of facilities do you work with?

Let’s put this one up.

Michael, do you want to go first? On this? One of the one?

Utterly sure.

All right.

I’ve worked with fixed government facilities across the world,

you know, mostly Asia, South America, and North America.

I’ve worked with start up imaging facilities

that didn’t know if they’re going to survive the month

for two of tuatara practices who just got started

and then once reading, you know, hundreds of thousands of cases a month.

And I’ve even tackled a few professional

organizations and individual teams on that side.

So cover pretty much just about anything that you could think of imaging wise.

Great.

We want to give them some background in terms of who we work with.

Yeah. Yeah.

I think I touched on it

a little bit with the types of clients that we most encounter,

but we work with large health care systems.

It could be hospital groups what we’ve also often found is that

a lot of the teleradiology services or outside reading services

that hospitals will often hire

don’t want to don’t want to have anything to do with the outside readers.

They they love their own solution.

They love their, you know, their for wall hospital solution internally,

but they don’t have anybody to support that stuff outside the office.

And that’s

that’s a unique that’s a unique thing that we can certainly offer their systems.

But we also work with teleradiology groups,

imaging centers or some of our clients.

But don’t quite have the breadth of experience

Michael does in that space with international reading.

But that’s a yeah, it’s great.

It’s great to know the technology is there and we can certainly be a part of that.

But yeah, a lot of a lot of small mid sized groups, some 60, 70

radiology practices and out are really kind of what we focus on.

Perfect thank you.

So the next question I’ve got here is

what is the number one challenge you hear from customers?

Let’s give this to both sides.

So Eric, do you wanna go first on this one?

Yeah, I mean, I think the biggest challenge for

most customers is, you know, as a radiologist,

we’ve all worked in, you know, I mean, you know,

different practice settings, you know, different hospitals

and I can’t remember any two hospitals or imaging centers

or anything that I’ve ever worked at that had the same workflow.

So I think the biggest challenge, you know, for, for,

you know, it it groups

radiology software or anything is that, you know, every single

place that you work has a different workflow.

And so guess what, software

doesn’t fit any, you know, any workflow in general.

Right?

But actually, we have left track.

We have eight U.S.

patents on what kind of kind of can be distilled down to four words

your packs your way, meaning that, you know, those those eight patents

allow us to fit your workflow so you don’t have to fit our packs.

Right. Our software fits your workflow.

Your software doesn’t have to fit our or our workflow.

And what that allows us to do is take, you know, a three month

deployment and turn it into a week.

We just recently did a 150 bed hospital.

And, you know, how to deployed and trained in a week.

And you know, that got to the point where we got no

support questions

and started wondering where the using the packs, you know, so,

so we checked the numbers like yeah, they’re using it just no questions.

Right.

And the reason why was because there was no

I mean there’s a whole industry called change management.

Well what is that is basically saying, well you can’t really do

the workflow you want to do or that you’re used to doing.

So we’re going to help you understand how the workarounds worked in our system.

Well, you know, in our our system was literally architected.

You know, there’s no permission matrix.

We can fit your workflow so you don’t have to fit your packs your way.

And I think that that that makes life so much easier

for radiologists and the admins and the techs.

You know, people forget about, you know, the whole the entire imaging chain, right?

Starts with the, you know, the front desk clerk, the technologist, you know,

radiologists is one piece in that, you know, it’s it’s a key piece.

But like every everything there has to work.

And that includes the whole I.T. side, too.

So if if if the

if there’s

if you decrease the friction because you could actually fit the workflow.

But you’ve just, you know, won the game and made everybody happier

you know, honestly, it’s like, well,

just I know how to do this, so.

OK, great.

Lee, what’s the number one challenge you hear from customers

you know.

Simplicity.

I go back to that light switch

that I spoke about briefly.

It’s making sure the technology works when you need it to work.

It’s we get countless frustrating

calls from practices or places that we

end up end up working with long term

that are just struggling with having a good consistent way to read.

It’s it’s

the solution that was implemented is not the solution that works best for them.

They may try a VDI type solution versus a VPN type solution.

They have don’t have any standards really around reading and certainly don’t

have the technology structure in place to really be able to support that.

So consistency with the experience, which is conspicuously why it

was number one on my list

is one

of the number one challenges that we hear from customers.

Great.

Someone throws a softball here.

I really like this one.

So how can I protect my practice from being hacked?

That’s the question of the decade, it seems like.

So we’ll give a couple of perspectives on this one.

Why don’t you pick this one up and then we’ll hand it off to Michael.

Sure, sure.

You know the number one way to protect your business

honestly, and it’s often overlooked is education.

It really starts with security awareness and, you know, practices.

We’ll talk about making sure that they train their staff on HIPAA

and the privacy and security rules and all those sorts of things.

But I don’t know if they really understand what all of that means and what it means

to actually protect that information.

But but being aware of how people infiltrate

that or exfiltrate in a lot of cases is the social engineering aspects of it.

How can people get this information?

You know, how do you

how do you make sure that you obfuscate data when patients are standing

next to you on a screen?

You know, there’s there’s simple techniques in just being aware

of honestly what you need to protect is the first thing.

And then, of course, all the defense in depth stuff that I talk about,

there’s a lot of technology there to make sure that we close holes

that we don’t expose AI through technical methods

and data transfers and things of that nature.

And Michael would certainly speak to more of that. But

there’s the

there’s a lot of encryption and other smoke and mirrors, as Dr.

Eric pointed out. It just just needs to work.

You don’t need to know how.

And that’s that’s where we bring the expertise

to be able to do all of that on the back end.

But it really starts with education.

Michael, what’s your perspective on that one?

How can I protect my practice from being hacked is the question.

I’d say get a good I.T.

company that you can trust.

That’s that’s the number one right there.

I mean, I’ve worked with a lot of different facilities over the years.

Some where they have you know, 50, 60 i.t guys, dedicated security teams.

I mean, they make it very hard to do business there, but,

you know, they’re probably the best protected.

Then again, I’ve been on the flip side of that where, you know, we had a site

get hacked.

Nothing to do with the parks.

I was working at the time, but we found out their chief of security

couldn’t come help us at the moment because he was in class

and not college.

He was in middle school, but we’re checking all the boxes.

So it’s for us.

It’s really about you’re going to make an investment in security.

You’re going to do the best you can.

And that’s really where you ought to be.

You know, get people you can trust.

Great

yeah.

So that that rounds out the questions.

I’m going to bring us to the next slide here.

If anyone is wondering how to get in contact with any of the panelists today,

we’ve got some basic information here.

I’ve also got everyone should have my email address based on the invite as well.

Feel free to reach out to me.

But we’re all available to speak about

any of the subjects we’ve spoken on here today.

And we look forward to our third episode of Oscar Pro,

which will be coming up in the coming weeks.

But really appreciate all the attendees today

taking a couple of minutes here just to give their unique perspective.

Decades of experience in radiology. I.t.

And I think very unique perspectives on, you know,

what we’re seeing because we all talk, we all talk to the same people.

But the subject matter changes tremendously between the three of us.

By the end of the day,

we’re all trying to drive except for an exceptional customer experience

and especially radiology experience.

So thanks so much, everyone.

I really appreciate the time and

reach out if you got any questions.

And I’m going to wrap this up.

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