About Us
These Leading Brands Trust ProSource for Managed IT in Central Florida
Our mission
To enable businesses with secure, scalable solutions that empower people to achieve exceptional outcomes.
Our Approach: Delivering IT Excellence
We believe our values differentiate us from others. Our shared values keep us connected and guide us as one team.
Say hello!
Our first step to supporting your success with solutions is getting to know you—specifically, the challenges your business is facing right now. Once we understand your obstacles and business model, we look at your end goals.
Develop Your IT Strategy
In order to know where we are going, we have to know where to start. Based on your current business needs and priorities, we collaborate with your team to create a go-forward plan that aligns with the future you want.
Implement the Strategy
It’s go time! Together, we align your business with the right technology strategies to ensure we move forward fast, achieving your end goals and supercharging your business for sustainable growth.
Comprehensive IT Solutions Beyond a Single Expert
High-End IT Services for Less
ProSource understands that many businesses can barely afford an individual IT specialist, much less a whole team. Partnering with ProSource gives you access to our entire team's collective knowledge for the cost of one employee.
Expertise That Sets Us Apart
At ProSource, we maintain a high standard for our engineers, ensuring that even those in entry-level positions possess significant knowledge. We foster an environment where our engineers continuously learn and cross-train in diverse IT topics.
Collaborative Approach
Our IT project managers know more than management. They also gain engineering insights by working closely with lead engineers. This equips them to manage projects more effectively and provide well-rounded solutions.
Speak with an IT expert
Schedule a free, 30-min consultation with one of our IT experts — if, after the call, you didn’t get any value, we’ll buy you a coffee!
Meet our growing team of IT experts
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.
Keith Lucier
Solutions Engineer III
Conner Hart
Solutions Engineer II
Matthew Mulchay
Director, Business Development
Alexander Mitchell
Solutions Engineer I
Shannon Rhoads
Manager, Finance & Administration
Joshua Holaday
Service Desk Manager
Leon Hart
President & CEO
Eric Martinez
Solutions Engineer I
Jackie Hart
Human Resources
Dorian
Chief “Pup”erations Officer
ProSource Core Values
Honor commitments
We are only as good as our word. This is foundational and critically important to building rapport and respect with our peers and customers.
Be respectful
We listen and act with humility and integrity in all we do. How we say something matters more than what was said. Everyone deserves a kind word and a respectful tone.
Set expectations
No one likes to be disappointed. We know our limits and communicate clearly. If there is something we do not know or cannot do, we are honest with ourselves and our clients to find a better result.
Don’t overcommit
We strive to overdeliver and are careful to never overpromise. We pace ourselves, keep our word, and meet our obligations.
Nothing is beneath you
Service is our cornerstone. We are willing to sweep the floors and go the extra mile to ensure success.
We rise and fall together
We learn from our mistakes and do what’s right for our customers and our peers. We practice blameless problem solving and celebrate successes together.
Relentlessly improve
Be better today than you were yesterday. We are always tuning our skills, learning something new, and looking for the best outcome in every situation.
Find a way
We battle adversity with curiosity and are not afraid to be bold. We get the help we need to ensure success and discard defeat with a passion to improve.
Perception is reality
We listen to understand and are open to critical and honest feedback. What we say and how we act directly affect outcomes and, more importantly, relationships.
Don’t be afraid of change
Our thinking must evolve with the world around us. We find strength in our differences to achieve better results.
Be confident, not arrogant
Be courageous and temper confidence with humility. Value the opinion of others without indulging in self pride.
Be the difference
Details separate the exceptional from the average. You are what our clients will remember about us.
Measure twice, cut once
Be attentive to details that matter. We don’t cut corners and we always ensure results match the intended outcome.
Quality stands alone
Results speak for themselves. Always work with a purpose to deliver your best.
Take time to recharge
Work hard, play hard. All things must have balance to thrive. We take time to reflect and recalibrate.
Don’t take yourself too seriously
Happiness changes results. We laugh often and find levity in all we do.
About ProSource
ProSource provides tailored IT services to businesses, specializing in support, cybersecurity, and consulting. Our focus is on building lasting relationships with clients and fostering a knowledgeable team that drives positive outcomes.
Ready to Take Your First Step Toward a Better IT System?
Simply fill out the form and tell us what you need to do and we’ll tell you how we can help you get there.
Orlando, Florida
Oviedo, Florida
Melbourne, Florida
Join us, we're hiring
Our team is growing fast and we’re looking for curious people like you to join us.
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